Term & Condition

View the T&C Below

General Terms

1.1 These Terms apply to all products and services offered by 94 Ezy Trade, including but not limited to:

* New cameras and electronic products;
* Used and pre-owned cameras and electronic products;
* Trade-in transactions;
* Purchase of used equipment from customers; and
* Related accessories and equipment.

1.2 All transactions are subject to product availability, verification and the applicable terms stated at the time of purchase or transaction.

1.3 94 Ezy Trade reserves the right to refuse, cancel or terminate a transaction where there is a reasonable basis to suspect fraud, misrepresentation, illegal activity, ownership disputes or violation of these Terms.

1.4 We reserve the right to amend these Terms from time to time. The latest version published on our website shall apply to transactions made after the effective date of the updated Terms.

2.1 We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices and other information displayed on our website are accurate and up to date.

2.2 However, minor differences may occur between the actual product and images displayed online, including differences in colour, appearance, packaging or accessories.

2.3 Product availability is subject to stock levels and may change without prior notice.

2.4 Placing an order does not constitute confirmation that the product is available until payment and order confirmation have been accepted by 94 Ezy Trade.

2.5 In the event that a product becomes unavailable after an order has been placed, we may offer an alternative product, allow the Customer to select another product, or provide a refund where applicable.

3.1 New products are products represented as new by 94 Ezy Trade at the time of sale.

3.2 Product packaging may vary depending on the manufacturer’s packaging or distribution arrangements.

3.3 Warranty coverage for new products shall be subject to the applicable manufacturer’s warranty, distributor warranty or warranty provided by 94 Ezy Trade, as stated at the time of purchase.

3.4 Customers are responsible for checking the applicable warranty terms before purchasing where warranty coverage is an important consideration.

3.5 Any warranty does not cover damage resulting from misuse, accidents, unauthorised modification or repair, liquid damage, physical damage, negligence or normal wear and tear unless otherwise stated.

4.1 Used and pre-owned products are previously owned or used products that have been inspected and offered for sale by 94 Ezy Trade.

4.2 Each used product may have varying levels of cosmetic wear, including scratches, marks, dents or other signs of previous use.

4.3 The condition of each used product will be described as accurately as reasonably possible in the product listing.

4.4 Customers are encouraged to review all photographs, descriptions, specifications and condition information before completing a purchase.

4.5 Unless expressly stated otherwise, accessories included with a used product are limited to those specifically listed in the product description.

4.6 Minor cosmetic imperfections that are consistent with the stated condition of a used product shall not be considered defects.

4.7 Battery performance and battery capacity may naturally deteriorate over time due to usage and age. Unless specifically guaranteed, battery capacity is not considered equivalent to that of a brand-new product.

5.1 All prices displayed by 94 Ezy Trade are stated in Malaysian Ringgit (RM), unless otherwise indicated.

5.2 Prices may change without prior notice. The price applicable to an order shall generally be the price confirmed at the time of purchase.

5.3 Promotional prices, discounts, vouchers and special offers may be subject to additional terms and conditions.

5.4 Promotional offers may be limited by stock availability, validity period or other conditions specified by 94 Ezy Trade.

5.5 94 Ezy Trade reserves the right to correct pricing or listing errors. Where an obvious pricing error occurs, we may cancel the affected order and provide a refund of any payment already received.

6.1 Orders are only considered confirmed once payment has been successfully received and accepted by 94 Ezy Trade, unless otherwise agreed.

6.2 Customers are responsible for providing accurate information, including name, contact number, billing information and delivery address.

6.3 94 Ezy Trade shall not be responsible for delays, losses or additional costs resulting from incorrect information provided by the Customer.

6.4 We accept payment methods made available by 94 Ezy Trade from time to time.

6.5 Additional charges, including delivery charges or applicable payment-related charges, may apply depending on the transaction

7.1 94 Ezy Trade may accept eligible cameras, lenses, electronics and related equipment for trade-in, subject to inspection and approval.

7.2 Any initial trade-in quotation provided through our website, WhatsApp, social media or other communication channels is an estimated valuation only and is not a final offer.

7.3 The final trade-in value will be determined after physical inspection and testing of the equipment.

7.4 The final valuation may differ from the initial quotation if the actual condition, functionality, accessories, serial number or other relevant information differs from the information originally provided by the Customer.

7.5 Factors that may affect the final valuation include, but are not limited to:

* Physical condition;
* Functional condition;
* Scratches, dents or other damage;
* Lens condition;
* Sensor condition;
* Battery condition;
* Shutter count or usage history where applicable;
* Missing accessories;
* Original packaging;
* Warranty status;
* Model and market demand; and
* Current resale value.

7.6 94 Ezy Trade reserves the right to reject a trade-in if the equipment does not meet our acceptance criteria.

7.7 A trade-in transaction shall only be considered final once the final valuation has been accepted by both parties

8.1 When selling equipment to 94 Ezy Trade, the Customer represents and warrants that:

* The Customer is the lawful owner of the equipment or is legally authorised to sell it;
* The equipment is not stolen or unlawfully obtained;
* The equipment is not subject to any outstanding ownership claim, financing arrangement or third-party interest that would prevent the sale;
* All information provided to 94 Ezy Trade is accurate; and
* The Customer has disclosed any known material defects or issues.

8.2 94 Ezy Trade may request identification or other documentation for verification purposes.

8.3 Equipment may be inspected and tested before a final purchase price is offered.

8.4 94 Ezy Trade reserves the right to reject any equipment at its sole discretion where there are concerns regarding ownership, authenticity, condition, functionality, legality or other relevant matters.

8.5 Payment will be made using the payment method agreed between 94 Ezy Trade and the Customer after the transaction has been approved and completed.

9.1 Before selling or trading in any electronic device, the Customer is responsible for removing all personal accounts and security locks associated with the device.

9.2 This includes, where applicable:

* Apple ID;
* Find My iPhone / Find My;
* Google Account;
* Samsung Account;
* Activation Lock;
* Device management restrictions; and
* Other account or security locks.

9.3 The Customer should back up all personal information and perform a factory reset before handing the device to 94 Ezy Trade.

9.4 Once a device has been handed over and the transaction has been completed, 94 Ezy Trade shall not be responsible for personal data remaining on the device due to the Customer’s failure to properly remove or erase such information.

9.5 The Customer remains responsible for any account, ownership or security issue preventing 94 Ezy Trade from legally or practically using, testing or reselling the device.

10.1 Warranty coverage shall depend on whether the product is new, used or otherwise specified at the time of purchase.

10.2 Where a warranty is provided by 94 Ezy Trade, the applicable warranty period and coverage will be stated at the time of purchase.

10.3 Warranty claims may require inspection and testing before approval.

10.4 Warranty does not cover, unless expressly stated otherwise:

* Accidental damage;
* Liquid or water damage;
* Physical damage caused by the Customer;
* Cracks, dents or broken parts;
* Misuse or improper operation;
* Unauthorised repair or modification;
* Normal wear and tear;
* Cosmetic damage;
* Damage caused by accessories or third-party equipment;
* Damage caused by improper storage or handling; or
* Any other damage excluded under the applicable warranty terms.

10.5 Where a product is found to have a covered defect, 94 Ezy Trade may, at its discretion and subject to applicable law, repair the product, replace the product, provide an equivalent alternative or provide another appropriate remedy.

10.6 Warranty claims do not automatically entitle the Customer to a cash refund.

11.1 Return, refund and exchange requests must comply with the applicable return policy of 94 Ezy Trade.

11.2 Change-of-mind returns may not be accepted unless expressly stated otherwise.

11.3 Products returned for an approved reason may be subject to inspection to verify their condition and eligibility.

11.4 Products must be returned with the relevant accessories, packaging and documentation where applicable.

11.5 Any product returned with additional damage, missing components or signs of misuse may be subject to deductions or rejection of the return, subject to applicable law.

11.6 Refunds, where approved, will generally be made using the original payment method or another method determined by 94 Ezy Trade.

11.7 Delivery charges and other transaction-related charges may not be refundable unless required by applicable law or otherwise stated.

12.1 Delivery timeframes provided by 94 Ezy Trade are estimates only unless a specific delivery commitment has been expressly confirmed.

12.2 Delays may occur due to courier services, weather, public holidays, operational disruptions or circumstances beyond our reasonable control.

12.3 Customers are responsible for ensuring that the delivery address and contact information provided are accurate.

12.4 94 Ezy Trade shall not be responsible for delays or failed delivery resulting from incorrect or incomplete information provided by the Customer.

12.5 Customers collecting products in person may be required to provide identification or other information for verification.

13.1 Customers are responsible for reviewing product information, specifications, compatibility and condition before completing a purchase.

13.2 Customers should ensure that the product purchased is suitable for their intended use.

13.3 Customers must use and maintain products in accordance with the manufacturer’s instructions.

13.4 Customers must not use products for unlawful purposes or in a manner that may cause damage, injury or loss.


14.1 94 Ezy Trade does not knowingly purchase or accept stolen, counterfeit, fraudulently obtained or illegally obtained goods.

14.2 Where we reasonably suspect that an item may be stolen, counterfeit, fraudulently obtained or subject to a third-party ownership claim, we may suspend or reject the transaction and take appropriate action.

14.3 Where required by law, 94 Ezy Trade may provide relevant transaction or identification information to the appropriate authorities.

14.4 Customers who knowingly provide stolen, counterfeit, fraudulent or illegally obtained goods remain responsible for any resulting losses, claims, costs or legal consequences.

15.1 To the maximum extent permitted by applicable law, 94 Ezy Trade shall not be liable for indirect, incidental, special or consequential loss arising from the purchase, use or inability to use a product.

15.2 Customers are responsible for maintaining appropriate backups of personal data before submitting any device for trade-in, sale, repair, inspection or other handling.

15.3 94 Ezy Trade shall not be responsible for loss of personal data, files, photographs, videos or other information left on a device by the Customer.

15.4 Nothing in these Terms shall exclude or limit any liability that cannot lawfully be excluded or limited under applicable Malaysian law.

16.1 All content appearing on the 94 Ezy Trade website, including logos, photographs, graphics, text, designs and other materials, belongs to or is licensed to 94 Ezy Trade or its respective owners.

16.2 Such content may not be copied, reproduced, modified, distributed or commercially used without prior written permission, except where permitted by law.

17.1 94 Ezy Trade may collect and process Customer information for purposes including order processing, payment, delivery, customer service, verification, trade-in transactions and other legitimate business purposes.

17.2 Customers should refer to our Privacy Policy for further information regarding the collection, use, storage and protection of personal information.

17.3 By completing a transaction, the Customer agrees that information necessary to process the transaction may be collected and used in accordance with our Privacy Policy and applicable law.

18.1 94 Ezy Trade reserves the right to modify, update or replace these Terms at any time.

18.2 Any updated Terms will be published on our website.

18.3 The Terms applicable to a transaction shall generally be those in effect at the time the transaction is confirmed, unless otherwise required by law.

19.1 These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.

19.2 Any dispute arising from or relating to these Terms or a transaction with 94 Ezy Trade shall be subject to the applicable laws and jurisdiction of Malaysia.

19.3 Nothing in these Terms is intended to remove, restrict or waive any rights or remedies that cannot legally be excluded under applicable Malaysian law.

20.1 If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable.

20.2 The remaining provisions shall continue to remain valid and enforceable.

For enquiries regarding these Terms & Conditions, products, trade-ins, warranty claims or other transactions, please contact:

94 EZY TRADE
Email: 94ezytrade@gmail.com
Phone / WhatsApp: +60176783694
Business Registration No.: 202603112804(MA0345739-M)
Address: 3,lorong kasawari 1,Taman Kasawari,14100 Simpang Ampat.

Last Updated: 26/8/2026

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IMPORTANT NOTICE

These Terms & Conditions are intended to provide general terms governing transactions with 94 Ezy Trade. They should be read together with any applicable Warranty Policy, Return & Refund Policy, Privacy Policy and individual transaction terms.

Where any provision of these Terms conflicts with a mandatory requirement of applicable Malaysian law, the mandatory legal requirement shall prevail.

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